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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Top Notch

October 2, 2024

5  out of  5
rating by Top Notch
"I was provided the best service ever.He got out of his way to Solve my problem even though he's not my agent, he'd be wonderful.Thank you so much"
We responded:
"Wow, thank you for recognizing our desire to give the best service to all insureds. It's our "Why," we do what we do. Thank you for your review."
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Pam Smith

July 22, 2024

5  out of  5
rating by Pam Smith
"Great insurance and great insurance agents"
We responded:
"Pam, thank you for your review. We appreciate your business. "
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kim johnson

March 29, 2024

5  out of  5
rating by kim johnson
""Your attention to detail and commitment to excellence are clearly reflected in your work." Thank you."
We responded:
"Thank you, Ms. Johnson. We appreciate your business."
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Peaches Jackson

March 21, 2024

5  out of  5
rating by Peaches Jackson
"I really want take a moment and give this location it's flowers. I truly appreciate Mr. Mcknight for making me feel welcome and comfortable at this location. He remind me of a favorite uncle. His energy so awesome and always listen to all concerning and never make you feel like its going in def ears. Now the backbone to this location is no other then MR. AUSTIN, he so humble and amazing team player. I had situation going on and Mr. Austin came in on the backend of the situation and did amazing job of handle my concern. I truly appreciate him, he went beyond of job duties to help. As well I was feeling really down about the whole ordeal and just about to give up on the whole thing. Mr. Austin encouragement words really help the most because I was just going to give and his words kept me in the fight. Thank You! Thank You!!! You are amazing, humble, and respectful young man and I'm thankful for crossing your path....."
We responded:
"Wow, I need a tear of joy today. that is how we try to start and live our days here at my agency. Your words were so heart felt, thank you sooooo much. We are going to continue to exemplify those attributes, "for sure.""
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Willie Wartham

January 30, 2024

5  out of  5
rating by Willie Wartham
"At this time I'd like to say KUDOS to State Farm. Their service is Awesome. They 're always available to assist you with any/all issues you're experiencing. AND lastly my Hat is Off to Austin. He's guiet but very Efficient and Professional. Thanks Austin.."
We responded:
"Willie, your words mean so much to us. We recive these flowers with care and honor. thank you thank you thank you."
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MERNMERN MERN MERN

January 9, 2024

5  out of  5
rating by MERNMERN MERN MERN
"Joe McKnight state farm agency is nothing short of amazing my experience with the staff is absolutely awesome and Ashley H. She is the best the entire team provides excellent customer service they take care of their customers. FABULOUS TEAM!!!!!!!!!!!"
We responded:
"thank you for your review. it is helpful for us to get the feedback from our customer so we can conclude our hard work is not in vain. Thank you thank you thank you."
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Irene Peterson

January 8, 2024

5  out of  5
rating by Irene Peterson
"Mr. McKnight is a Superior businesses man, You can depend on him Whatever you need to be done he will do it, He's a Great Asset Representing Of State Farm, He Is A Man With A A+ Rating With Your Service. Thank You. Mrs Irene Peterson ❤️"
We responded:
"Aww, it was a long road to get you what you needed to be a satisfied customer. Man, we did it. For you to recognize the hard work and dedication it took for us to win together is the icing on the cake. thank you Ms. Peterson and God Bless you and your family always."
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Milly G

November 16, 2023

5  out of  5
rating by Milly G
"Best insurance agency there is!"
We responded:
"Well, short and sweet. Thank you we aim to please. "
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Ty Anne

November 3, 2023

5  out of  5
rating by Ty Anne
"Great office , very friendly and helpful staff. I would recommend this office to anyone who needs insurance !"
We responded:
"Thank you for the 5-star review! We greatly appreciate it. "
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Chana Harris

October 17, 2023

5  out of  5
rating by Chana Harris
"First impressions are the most difficult ones to erase! My first interaction with McKnight Insurance was extremely positive. My request was handled immediately by Ashley. She was professional, pleasant, efficient, and effective! She even gave me a follow-on call to confirm that the additional request I made had been completed. She dropped a bit of sunshine into a day that had gotten off to a bad start! I am glad that my account was assigned to this Agency."
We responded:
"Chana, thank you for taking the time to give your heart felt thoughts on our services. I pride myself on the top-notch team members I have cultivated. Thank you for the acknowledgement. "
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sumaya Mohamed

October 3, 2023

5  out of  5
rating by sumaya Mohamed
"I want to preface this by saying I never write reviews especially for insurance agencies, but Mr. Joe McKnight deserves one! I switched to his agency a couple months ago after leaving another agency who mishandled all of my policies. I spoke with Mr. McKnight personally and he took care of me. His whole office staff is amazing if they say they will call back THEY WILL! I’m not used to speaking with the actual agent I usually talk to their employees but Mr. Joe is right there in the office answering calls and getting the job done. I can’t say enough good things about him and his office. They stay on top of everything. They make you feel like family. Glad to have found such an amazing agent who knows their stuff!!"
We responded:
"Wow, all my customer are dead set on trying to make me cry. Thank you Sumaya for your kind words. I can't emphasize enough, how making sure our customers are satisfied, is my "Why." - the reason why I do this. Pls kindly send us some customer, when you can."
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Supa S0lesista

September 25, 2023

5  out of  5
rating by Supa S0lesista
"I wanted to take a moment to express my gratitude and satisfaction with Mr. McKnight and his dedicated team at State Farm Agency. From the very beginning, they have consistently provided me with professional and courteous service. Their attention to detail, willingness to address my insurance needs, and their prompt responses have made my experience as a customer truly exceptional. It's reassuring to know that I can rely on Mr. McKnight and his staff for all my insurance concerns. I highly recommend their agency to anyone seeking reliable and trustworthy insurance services."
We responded:
"Supa, what a way to show your gratitude. Your detail description of what you have received from us makes us shout for joy. My team has taken well over a year to develop and finally come together. So, thank you for recognizing our efforts to finally put together a team that will stand the test of time. Cheers'"
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Kelly Iman

September 20, 2023

5  out of  5
rating by Kelly Iman
"I've been insured with Mr. McKnight fir the last year. He has always been so kind. They have called and sang me happy birthday! They're super personal and I wouldn't want to be insured by any other agent."
We responded:
"Kelly, what an unexpected review. Thank you so much for your kind words. this is how we continue to strive to reach our customer satisfaction index's. I wish you all the best, again thanks. "
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Chan Williams

September 5, 2023

5  out of  5
rating by Chan Williams
"Mr. Joe and his agents- Ashley and Austin were awesome. They helped me navigate my vehicle being totaled and possibly adding options to ensure my property was secured adequately."
We responded:
"Wow, Chan, thank you for your kind words. Claims is an area that a lot of agents feel is out of there wheelhouse. However, to us, it is well connected. Not giving a policy holder proper guidance in working through the maze of claims would be a huge disservice. So, thank you for recognizing the effort."
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Kathleen Thompson

August 21, 2023

5  out of  5
rating by Kathleen Thompson
"I have a great experience with this agency super helpful if I don’t get the answer straight away it is followed up with a quick respone I would recommend joe McKnight for your insurance agent my go to Guy is Austin but each and every staff member is polite professional and most helpful."
We responded:
"Ms. Thompson, we are so honored to have had the opportunity to serve you. Coming from your industry which is very service driven and to hear you say we met your expectations is a very big deal. Thank you."
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Gloria Claybrooks

July 3, 2023

5  out of  5
rating by Gloria Claybrooks
"Changed coverage from another big name insurance company.. The coverage was more economical for the same coverage. The office staff are very helpful and professional. The same for Mr. McKnight himself."
We responded:
"Hey, Gloria. You didn't have to take your time to write a review, first and foremost, so thank you thank you thank you. In this current climate of higher premiums, we are elated that you found more economic coverage with us. We will keep you abreast of any additional discounts you can add to continue to save. Again thanks."
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michael demps

June 9, 2023

5  out of  5
rating by michael demps
"I've been with Joe for almost 2 years, and recently had my vehicle stolen Ashley and Joe definitely have been here every step of the way assisting with my claim."
We responded:
"Michael, this means a lot. Your case was not the average and it required all of us to practice patience. "Big patience." :) We made it through, and I look forward to getting back to the normal. Thank you, Michael. Say hello to your mother for me."
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Kevin Grillo

February 11, 2023

5  out of  5
rating by Kevin Grillo
"State Farm is a very large complex co. It’s important to have an agent who has your back when you end up in challenging situations. Joe & his team have been absolutely phenomenal."
We responded:
"Wow! Kevin having sat with you during this entire process, and never knowing if a customer see's the depth in which me and my team try to go to give you the service you deserve, all I can say is thank you, thank you, thank you. this is the "Why," in our day-to-day mission. Again, thanks for your kind words."
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Tracey Taylor

February 8, 2023

5  out of  5
rating by Tracey Taylor
"I have only had very positive experiences with this agency. Mr.Joe is extremely professional and very nice. The young ladies in the office are also the best. Everyone takes their time to make sure you understand everything. You are guaranteed to have an exceptional experience."
We responded:
"Ms. Taylor this was clearly unexpected, and I'm grateful. We are grateful for your review and want you to know that we will continue to strive for this level of excellence with you and others. Again, thanks."
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Candice Williams

February 7, 2023

5  out of  5
rating by Candice Williams
"So my question of this agency after my interactions with them were, “Why aren’t you my agent?” My move to d State Farm was prompted by my parents who had an agent for years. Despite their superiors service experience with him, I worked with one of his associates and the experiences was kinda the worst. Like, they never sent my insurance binder to the state and I got pulled over by a cop for not having insurance. I then switched to a different agent. While I have never spoken with her, for the most part, her staff has been very helpful…but despite being in an accident I never heard from them and I had to initiate everything. But the vibe at McKnight was entirely different. I was just there to pick up a total loss settlement check and unlike the claims folks, they called me to update me (this never happened at any stage in the State Farm’s claims process…I had to instigate everything) and knew my name the minute I walked in. So…why aren’t they my agents? I need to answer that question."
We responded:
"Awww, Ms. Candice, this is the reason "why" I have this store. Knowing you responded this way makes me know I'm on the right track. Thank you from me and the entire staff."
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Debra Theodotou

January 12, 2023

5  out of  5
rating by Debra Theodotou
"Cynthia was awesome. Quick and very helpful. Doesn’t try to oversell."
We responded:
"Debra, we are pleased that you had a good experience at our State Farm office and working with Cynthia! Our dedicated team works hard to make sure our customers get everything they need. We are always happy to see our customers are happy with their service. Thank you again for sharing your review with us!"
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Jay Slim

January 4, 2023

5  out of  5
rating by Jay Slim
"Two thumbs up, Ms Cynthia has the best customer service ever. Glad to be back part of the State Farm family. Keep up the great work guys!!!"
We responded:
"In today's fast world its rare that people take the time to stop and say thanks for good service. So we salute you for that. Welcome back to the State Farm family, we are glad to have you back."
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William Edmondson

January 4, 2023

5  out of  5
rating by William Edmondson
"After some underwriting issues with my policy registration, Cynthia made me her top priority, spending over an hour on the phone with me to get my insurance pushed through and active. She made me feel like her only client and I would recommend her to others. A++"
We responded:
"Wow! That is truly what we love to hear. Thank you. The highest grade of A++ is what we strive for every single day. Again, thank you for taking the time to let us know exactly how you feel."
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Deborah Clifford

January 4, 2023

5  out of  5
rating by Deborah Clifford
"My Customer Service Rep was Very Helpful, Friendly and Professional. She got my problem resolved and I am very pleased."
We responded:
"Ms. Clifford, thank you for your kind words, Cynthia is a jewel for our small company, and we are glad you were able to get the help you needed."
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Shawana Pratt

December 29, 2022

5  out of  5
rating by Shawana Pratt
"Cynthia was very friendly and helpful while assisting me today. I appreciate all her help. Thank you, Cynthia!"
We responded:
"Shawana, thank you for bringing to our attention the good work Cynthia is doing. We look forward to continued service for your insurance needs. Again, thanks."