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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kim johnson

March 29, 2024

5  out of  5 rating by kim johnson
""Your attention to detail and commitment to excellence are clearly reflected in your work." Thank you."
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Peaches Jackson

March 21, 2024

5  out of  5 rating by Peaches Jackson
"I really want take a moment and give this location it's flowers. I truly appreciate Mr. Mcknight for making me feel welcome and comfortable at this location. He remind me of a favorite uncle. His energy so awesome and always listen to all concerning and never make you feel like its going in def ears. Now the backbone to this location is no other then MR. AUSTIN, he so humble and amazing team player. I had situation going on and Mr. Austin came in on the backend of the situation and did amazing job of handle my concern. I truly appreciate him, he went beyond of job duties to help. As well I was feeling really down about the whole ordeal and just about to give up on the whole thing. Mr. Austin encouragement words really help the most because I was just going to give and his words kept me in the fight. Thank You! Thank You!!! You are amazing, humble, and respectful young man and I'm thankful for crossing your path....."
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Willie Wartham

January 30, 2024

5  out of  5 rating by Willie Wartham
"At this time I'd like to say KUDOS to State Farm. Their service is Awesome. They 're always available to assist you with any/all issues you're experiencing. AND lastly my Hat is Off to Austin. He's guiet but very Efficient and Professional. Thanks Austin.."
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January 9, 2024

5  out of  5 rating by MERNMERN MERN MERN
"Joe McKnight state farm agency is nothing short of amazing my experience with the staff is absolutely awesome and Ashley H. She is the best the entire team provides excellent customer service they take care of their customers. FABULOUS TEAM!!!!!!!!!!!"
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Irene Peterson

January 8, 2024

5  out of  5 rating by Irene Peterson
"Mr. McKnight is a Superior businesses man, You can depend on him Whatever you need to be done he will do it, He's a Great Asset Representing Of State Farm, He Is A Man With A A+ Rating With Your Service. Thank You. Mrs Irene Peterson ❤️"
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Milly G

November 16, 2023

5  out of  5 rating by Milly G
"Best insurance agency there is!"
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Ty Anne

November 3, 2023

5  out of  5 rating by Ty Anne
"Great office , very friendly and helpful staff. I would recommend this office to anyone who needs insurance !"
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Chana Harris

October 17, 2023

5  out of  5 rating by Chana Harris
"First impressions are the most difficult ones to erase! My first interaction with McKnight Insurance was extremely positive. My request was handled immediately by Ashley. She was professional, pleasant, efficient, and effective! She even gave me a follow-on call to confirm that the additional request I made had been completed. She dropped a bit of sunshine into a day that had gotten off to a bad start! I am glad that my account was assigned to this Agency."
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sumaya Mohamed

October 3, 2023

5  out of  5 rating by sumaya Mohamed
"I want to preface this by saying I never write reviews especially for insurance agencies, but Mr. Joe McKnight deserves one! I switched to his agency a couple months ago after leaving another agency who mishandled all of my policies. I spoke with Mr. McKnight personally and he took care of me. His whole office staff is amazing if they say they will call back THEY WILL! I’m not used to speaking with the actual agent I usually talk to their employees but Mr. Joe is right there in the office answering calls and getting the job done. I can’t say enough good things about him and his office. They stay on top of everything. They make you feel like family. Glad to have found such an amazing agent who knows their stuff!!"
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Supa S0lesista

September 25, 2023

5  out of  5 rating by Supa S0lesista
"I wanted to take a moment to express my gratitude and satisfaction with Mr. McKnight and his dedicated team at State Farm Agency. From the very beginning, they have consistently provided me with professional and courteous service. Their attention to detail, willingness to address my insurance needs, and their prompt responses have made my experience as a customer truly exceptional. It's reassuring to know that I can rely on Mr. McKnight and his staff for all my insurance concerns. I highly recommend their agency to anyone seeking reliable and trustworthy insurance services."
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Kelly Iman

September 20, 2023

5  out of  5 rating by Kelly Iman
"I've been insured with Mr. McKnight fir the last year. He has always been so kind. They have called and sang me happy birthday! They're super personal and I wouldn't want to be insured by any other agent."
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Chan Williams

September 5, 2023

5  out of  5 rating by Chan Williams
"Mr. Joe and his agents- Ashley and Austin were awesome. They helped me navigate my vehicle being totaled and possibly adding options to ensure my property was secured adequately."
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Kathleen Thompson

August 21, 2023

5  out of  5 rating by Kathleen Thompson
"I have a great experience with this agency super helpful if I don’t get the answer straight away it is followed up with a quick respone I would recommend joe McKnight for your insurance agent my go to Guy is Austin but each and every staff member is polite professional and most helpful."
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Gloria Claybrooks

July 3, 2023

5  out of  5 rating by Gloria Claybrooks
"Changed coverage from another big name insurance company.. The coverage was more economical for the same coverage. The office staff are very helpful and professional. The same for Mr. McKnight himself."
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michael demps

June 9, 2023

5  out of  5 rating by michael demps
"I've been with Joe for almost 2 years, and recently had my vehicle stolen Ashley and Joe definitely have been here every step of the way assisting with my claim."
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Kevin Grillo

February 11, 2023

5  out of  5 rating by Kevin Grillo
"State Farm is a very large complex co. It’s important to have an agent who has your back when you end up in challenging situations. Joe & his team have been absolutely phenomenal."
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Tracey Taylor

February 8, 2023

5  out of  5 rating by Tracey Taylor
"I have only had very positive experiences with this agency. Mr.Joe is extremely professional and very nice. The young ladies in the office are also the best. Everyone takes their time to make sure you understand everything. You are guaranteed to have an exceptional experience."
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Candice Williams

February 7, 2023

5  out of  5 rating by Candice Williams
"So my question of this agency after my interactions with them were, “Why aren’t you my agent?” My move to d State Farm was prompted by my parents who had an agent for years. Despite their superiors service experience with him, I worked with one of his associates and the experiences was kinda the worst. Like, they never sent my insurance binder to the state and I got pulled over by a cop for not having insurance. I then switched to a different agent. While I have never spoken with her, for the most part, her staff has been very helpful…but despite being in an accident I never heard from them and I had to initiate everything. But the vibe at McKnight was entirely different. I was just there to pick up a total loss settlement check and unlike the claims folks, they called me to update me (this never happened at any stage in the State Farm’s claims process…I had to instigate everything) and knew my name the minute I walked in. So…why aren’t they my agents? I need to answer that question."
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Debra Theodotou

January 12, 2023

5  out of  5 rating by Debra Theodotou
"Cynthia was awesome. Quick and very helpful. Doesn’t try to oversell."
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Jay Slim

January 4, 2023

5  out of  5 rating by Jay Slim
"Two thumbs up, Ms Cynthia has the best customer service ever. Glad to be back part of the State Farm family. Keep up the great work guys!!!"
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William Edmondson

January 4, 2023

5  out of  5 rating by William Edmondson
"After some underwriting issues with my policy registration, Cynthia made me her top priority, spending over an hour on the phone with me to get my insurance pushed through and active. She made me feel like her only client and I would recommend her to others. A++"
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Deborah Clifford

January 4, 2023

5  out of  5 rating by Deborah Clifford
"My Customer Service Rep was Very Helpful, Friendly and Professional. She got my problem resolved and I am very pleased."
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Shawana Pratt

December 29, 2022

5  out of  5 rating by Shawana Pratt
"Cynthia was very friendly and helpful while assisting me today. I appreciate all her help. Thank you, Cynthia!"
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Maria Hernandez

December 26, 2022

1  out of  5 rating by Maria Hernandez
"Had an appointment and when I went the office was closed. How do you make an appointment with a client and not have your establishment opened. Terrible customer service."
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Tiana Franklin

December 21, 2022

5  out of  5 rating by Tiana Franklin
"Ty Franklin was so sweet, with great customer service I was glad she assisted me with all my needs !!!!!!"